What is Hosted PBX
Hosted PBX phone service is a better and simpler way to provide reliable, feature-rich voice communications to your company without the care and feeding of a PBX or Key system. The features traditionally

• Eliminates the need for a PBX and telco lines
• All PBX "intelligence" is delivered out of a redundant central voice platform (giving a unified environment for multi-office settings)
• Calls are routed over a private, managed network to the LightEdge platform
• Hosted PBX is a converged service - voice and data traffic is managed dynamically across the same connection
• Dynamic bandwidth allocation means that you aren't limited to the number of available lines like a traditional telco-based system

How can LightEdge Hosted PBX help your business?

Features to boost your image

• Auto-attendant provides a professional self-serve directory for new callers
• Hunt groups allow custom routing queues within members of a department
• The LightEdge Receptionist is a PC-based application that allows your receptionist to see voice users in the office, check availability and route calls

Leverage a Mobile Workforce

• "Find-me/follow-me" features allow users to route calls to a cell phone when they are out of the office
• Remote Office allows any phone to appear as your office phone complete with caller ID
• Long distance calls are charged back to your office account
• Unify remote offices on the same voice platform and enable hunt groups regardless of location

Future-Proof

• Does not require a PBX
• The LightEdge voice platform is continually upgraded to the latest voice software with additional features for your business
• Scale-on-Demand pricing allows you to pay for only the seats you need and add more as your company grows
• Integration capabilities such as Outlook, Salesforce.com, and ACT!

Easy to Use

• Features can be quickly changed by the user through a secure online portal or an integrated Outlook toolbar
  • Simple graphic interface - no star codes to remember
• Administrators can oversee user features, add and remove users through a similar online portal
• Voice platform is monitored and managed 24x7

Business Continuity

• Call Forwarding Not Reachable can be set up to deliver calls to a predefined alternate number in any instance where you lose dial tone
• LightEdge provides service over a redundant voice platform with guaranteed service levels

Cost Effective

• Eliminates the need for a costly PBX and associated maintenance
• Minimal upfront costs
• Predictable monthly fees